Frequently Asked Questions
To order one product, we have several options. You tap on the desired product and then you can buy with Apple Pay and pay directly from there. You can also add the item to the "basket" and then press "Check out". You then fill in the necessary details about yourself and your address, and then choose a shipping option.
We strive to pack your items within 24 hours of ordering on working days. Expected delivery time is from 2-4 days depending on the post/bring and where you live in the country.
We are happy to be a partner with Poste/Bring and we offer many different delivery options such as parcel in letterbox, parcel to collection point or parcel delivered to your home.
We are happy to offer free shipping to your mailbox with Posten for all purchases over NOK 500. For purchases under NOK 500, shipping will cost from NOK 29 to NOK 99, depending on the shipping solution.
After you have bought an item from us, we will pack it and send it to you by post. You will then automatically receive an email with tracking for your shipment. If you have the Posten app, you will also get it directly there.
Returns must be made within 14 days of the delivery date for a full refund.
Exchange process:
To start a return, send us an e-mail to hei@noblu.no with your order number and the goods to be returned. We will provide a return label and instructions. Our return address is Dyre Halses gate 15, 7042 Trondheim. Remember that goods must be returned through our shipping partner to ensure correct processing.
Return fees: Returns with us are always a fixed low price of NOK 49.
Return conditions: Goods must be returned unused.
Non-returnable items:
- Final sale items
- Gift card
- The products are not in original condition
- Products that show signs of wear or damage
Refunds: We will notify you when we receive the return and after inspection we will inform you of your refund status. Approved refunds will be credited to your original payment method. Be aware of potential processing delays from your bank.
COMPLAINTS/ERRORS/GUARANTEE
Quality assurance: In the rare event that you receive a defective or damaged item, please contact us immediately at hei@noblu.no. We prioritize the quality of our products and will immediately address your concerns.
You can contact customer service via the contact us form at the bottom of the noblu.no page. You can also send us an e-mail to hei@noblu.no. We also have frequently asked questions on our website which will be able to give you answers to most things, and which are continuously updated.
We offer several payment options.
- WE SAW
- MasterCard
- Apple Pay
- AMEX
- Klarna (coming soon)
- Vipps (coming soon)
International shipping will be in place soon. As of now, we deliver to Norway via Posten/Bring.
When purchasing, you can change or cancel your order by contacting us before we have packed and sent the item. If you have received tracking, however, it will not be possible to change or cancel, but you will then be able to return within 14 days in accordance with our return conditions.
The products
Below you will find questions related to our products
Anti-blue light glasses are designed to filter out or block the blue light emitted by digital screens such as computers, smartphones, TVs and tablets. Blue light is part of the visible light spectrum, and although it is found naturally in sunlight, excessive exposure to blue light from digital devices can cause eye problems such as eye fatigue, headaches and sleep disturbances. Blue light glasses work by using special coatings or colored lenses that selectively filter out the most intense blue light waves. By reducing the amount of blue light reaching your eyes, these glasses can help to:
Improve sleep quality: By minimizing blue light exposure in the evening, they can help maintain the body's natural circadian rhythm and improve sleep quality.
Reduce eye fatigue: Glasses against blue light can relieve symptoms such as dryness, irritation and fatigue in the eyes from prolonged screen use.
Increase visual comfort: They can provide a more comfortable visual experience by reducing glare and improving contrast, especially in low light conditions.
The choice of lens color for your blue light glasses depends on your personal needs and when you plan to use them. Here is an overview to help you make the right choice:
Clear : Our clear lenses are ideal for daytime use and provide neutral protection to suit any occasion. These glasses are perfect for office work, working in front of a screen or general use throughout the day. They provide effective blue light filtering without significantly affecting color reproduction, making them a good choice for everyday use without being noticeable.
Yellow: Our yellow lenses are specially designed to improve contrast and clarity, making them ideal for those who spend a lot of time in front of screens during the day. The yellow lenses help to reduce eye fatigue and headaches by filtering out a greater proportion of the blue light, while providing a pleasant visual experience. This makes them perfect for computer work, reading and other activities that require prolonged screen time.
Orange: The orange lenses are designed for maximum protection against blue light and are especially useful in the evening and at night. They block a significant amount of blue light, which can help improve sleep quality by minimizing disruption to the body's natural circadian rhythm. These glasses are ideal for users who are sensitive to light, or who want optimal protection before bedtime to promote better sleep.
Yes, you can wear blue light glasses over your regular glasses! At Noblu, we offer two specific models that are designed to provide optimal protection and comfort when worn over regular glasses:
1. Clips: This model is easy and convenient to use. The Clips model clips directly onto your normal glasses, which provides a flexible and light solution. These clips have orange glass that provides maximum protection against blue light, especially useful in the evening and at night. The Clips model is ideal for those who want a quick and easy way to get blue light protection without having to change glasses.
2. Over-Glasses: This model is designed to be worn over your regular glasses. The Over-Glasses model provides full coverage and is comfortable to wear for longer periods. These glasses also have orange lenses, which provide maximum protection against blue light. They are perfect for those who need extensive protection while still wearing their regular glasses.
Both of these models with orange glass have been specially developed to block a large proportion of the blue light, which can contribute to better sleep quality and reduced eye fatigue . They are perfect for users who spend a lot of time in front of screens, especially in the evening and at night. No matter which model you choose, you can be sure that you get effective protection against blue light without having to compromise on the vision or comfort of your regular glasses.
Our optical lenses are laboratory tested to test how well they block blue light. A spectrophotometric analysis is then used with specialized light measuring equipment. The process involves sending a beam of light through the lens and measuring the amount of light at different wavelengths, especially in the 400-500 nm range that covers blue light. By comparing the spectrum of light passing through the lens with the spectrum of unfiltered light, one can quantify how much blue light the lens blocks. This provides an accurate assessment of the lens' effectiveness in filtering out blue light.
Cleaning noblu blue light glasses correctly is important to maintain the clarity and functionality of the lenses.
For example, you can rinse the glasses under lukewarm running water to remove dust and loose particles that can scratch the lenses when you dry them. Then apply a drop of mild liquid soap without added moisturizer to each lens and use clean fingers to gently rub the soap onto the lenses and frame. Avoid vigorous scrubbing that can damage the coatings on the lenses.
Rinse the glasses thoroughly with lukewarm water to remove all traces of soap, as soap residue can dry on the lenses and leave stains. Wipe your glasses with our soft, clean microfiber cloth designed to clean lenses. This comes with all our glasses. Avoid paper towels or clothing that could scratch the lenses. For extra cleaning, especially for oil stains, you can use a lens cleaner specially formulated for spectacle lenses. Spray a little on the lenses and wipe with the microfiber cloth.
When you are not using the glasses, store them in noblu's case to protect them from dust, scratches and damage. By following these steps, you can ensure that your noblu blue light glasses are kept clean and clear, while also preventing damage to the lenses.
Generally speaking, there are no known serious side effects from using blue light glasses. Most users experience positive effects such as reduced eye fatigue, improved visual comfort and better sleep quality. However, some users may experience minor side effects at first, which usually disappear after a short period of use.
Some users may experience a short adjustment period as their eyes adjust to the new glasses, which may include mild discomfort or altered color perception, especially with yellow or orange lenses. Glasses with these lenses can also change the perception of colours, as they are designed to filter out blue light, which can make colors appear slightly different. Most users find this less bothersome and adapt quickly. In any case, blue light glasses are a safe and effective way to protect your eyes, and most users experience no negative side effects.
The blue light protection in our glasses is designed to be long-lasting and effective throughout the life of the glasses. The protection is built into the glasses and will not wear away with normal use. Here are some important points about durability:
Long-lasting protection: The blue light filtering is an integral part of the glass material or the coating on the glasses, and is designed to last as long as the glasses are in use. This means you don't have to worry about the protection fading over time.
Wear and tear: As with all types of glasses, scratches and damage to the lenses can affect their overall performance. To ensure maximum protection and clarity, we recommend storing the glasses in the case they come with when they are not in use and to clean them regularly with the included microfiber cloth.
Quality and maintenance: Our blue light glasses are made from high quality materials to ensure durability and effective protection. By following simple maintenance tips, you can extend the life of your glasses and maintain optimal protection against blue light.
To summarize, the blue light protection in our glasses lasts as long as the lenses are intact and in good condition. With proper maintenance, you can enjoy the benefits of blue light protection for many years.
You can, of course, return your glasses or change to another model within 14 days according to noblu's return conditions, which are on our website and are also described in frequently asked questions.
The size of the glasses is available under each product. We have several different blue light glasses and clips in different sizes and designs.
Unfortunately, we currently do not offer custom blue light prescription glasses. But we have good alternatives that give you effective protection against blue light, even if you wear regular prescription glasses.
We have two specific models that are designed to be worn over your regular glasses:
- Clips: This model is clipped directly onto your regular glasses, which provides a flexible and light solution. The Clips model has orange glass that provides maximum protection against blue light, especially useful in the evening and at night. The Clips model is ideal for those who want a quick and easy way to get blue light protection without having to change glasses.
- Over-Glasses: This model is designed to be worn over your regular glasses. The Over-Glasses model provides full coverage and is comfortable to wear for longer periods. These glasses also have orange lenses, which provide maximum protection against blue light. They are perfect for those who need extensive protection while still wearing their regular glasses.
Both of these models with orange glass have been specially developed to block a large proportion of the blue light, which can contribute to better sleep quality and reduced eye fatigue. They are perfect for users who spend a lot of time in front of screens, especially in the evening and at night. These solutions give you the necessary protection without having to compromise on the vision or comfort of your regular glasses.